www.leadsonline.ai

 

Privacy Policy for LeadsOnline.ai

Effective Date: 20/03/2025
Last Updated: 20/03/2025

At LeadsOnline.ai, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and protect your personal information. This Privacy Policy explains how we handle data when you use our website and services.


1. Information We Collect

We collect and process the following types of data:

a) Personal Information You Provide

When you use LeadsOnline.ai, you may provide us with:

  • Name, email address, and phone number when signing up.
  • Business details when registering for services.
  • Payment information when making a purchase (processed securely via third-party payment providers).
  • Any details you submit via contact forms, live chat, or support requests.

b) Information We Collect Automatically

When you visit our website, we automatically collect:

  • Device & Browser Information (IP address, operating system, browser type, and version).
  • Usage Data (pages visited, time spent on the website, referring websites).
  • Cookies & Tracking Technologies (see our Cookie Policy below).

2. How We Use Your Information

We use your information to:
✅ Provide and manage our services.
✅ Improve our website and enhance user experience.
✅ Respond to customer inquiries and support requests.
✅ Send updates, promotions, or newsletters (only if you opt-in).
✅ Track website traffic, marketing performance, and user interactions using Google Analytics, Facebook Pixel, and other tracking tools.
✅ Display relevant ads and measure advertising effectiveness via Google Ads, Facebook Ads, and LinkedIn Ads.


3. Third-Party Services & Data Sharing

We work with third-party services that help us improve our platform:

a) Analytics & Advertising

  • Google Analytics & Google Tag Manager (Website traffic analysis)
  • Google Ads & Facebook Pixel (Advertising and retargeting)
  • LinkedIn Insights Tag (Performance tracking for LinkedIn ads)
  • Hotjar or Microsoft Clarity (User behavior tracking and session recordings)

Google may collect and process data under its own Privacy Policy. You can opt out of Google’s data collection via Google Ad Settings or the Network Advertising Initiative.

b) Payment Processing

  • Stripe, PayPal, or other payment gateways (We do NOT store payment details; transactions are securely processed by third-party providers).

c) Customer Support & Automation

  • Live Chat & Email Support (Tidio, Drift, or Intercom)
  • Marketing Automation (Mailchimp, ActiveCampaign, or HubSpot)

4. Cookies & Tracking Technologies

We use cookies to:
🍪 Enhance website functionality (e.g., remembering your preferences).
📊 Analyze visitor behavior (Google Analytics, Hotjar).
📢 Serve targeted ads via Google Ads, Facebook Ads, and LinkedIn.

Your Cookie Choices

📌 We display a Cookie Consent Banner on our website to comply with GDPR and CCPA requirements.


5. Data Retention & Security

🔒 We take data security seriously and:
✅ Use encryption (SSL) to protect your data.
✅ Restrict access to your personal information.
✅ Store data only as long as needed for service or legal requirements.

💡 You can request data deletion at any time by contacting us.


6. Your Rights Under GDPR & CCPA

Depending on your location, you may have the right to:
✔ Access your personal data.
✔ Correct or update your data.
✔ Request deletion of your data.
✔ Withdraw consent for marketing communications.

To exercise your rights, contact us at help@leadsonline.ai.


7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If there are significant changes, we will notify users via email or a website announcement.


8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can reach us at:

📧 Email: help@leadsonline.ai
🏢 Business Address: London-Uk